FAQ
Common questions before requesting a custom cake.
Custom cakes are reviewed by request so the design, size, date, flavor, and handoff details can be confirmed before approval.
Before You Request
The more detail you provide, the easier it is to confirm availability and estimate pricing.
Event date
Serving count
Theme or inspiration
Details
Frequently Asked Questions
These answers are meant to help you understand the request process before submitting your cake details.
Do you offer instant online ordering?
No. Custom cakes are reviewed by request before approval. This helps confirm the date, serving size, flavor, design style, and handoff details before moving forward.
How early should I submit a custom cake request?
Submit your request as early as possible. Availability can be limited, especially for detailed designs or busy weekends.
How is pricing determined?
Pricing depends on serving count, cake size, flavor, design complexity, decorations, and timing. A request does not automatically confirm an order or final price.
Can I send inspiration photos?
Yes. Inspiration photos are helpful for understanding the style, color palette, and overall direction. Final designs may be adapted rather than copied exactly.
Do you make allergy-free items?
Ingredient concerns should be listed in your request. Because bakery items may involve common allergens, availability depends on the specific request and required precautions.
Do you offer pickup or delivery?
Pickup or handoff details are confirmed after the request is reviewed. Delivery availability may depend on location, timing, and order details.
Can I request cookies or macarons?
Yes. Custom cakes are the main focus, but sugar cookies and macarons may be available depending on the request and schedule.
Is my order confirmed after submitting the form?
No. Submitting the form starts the review process. Your order is not confirmed until the details, price, payment, and handoff plan are approved.